Questions? We're Here to Help.
Find answers about products, age ranges, shipping, returns, schools, and bulk orders.
Products & Age Ranges
What age are Team Genius Squad products best for?
Most products are designed for ages 3–12, with experiment kits especially loved by ages 6–12.
How do I choose the right product?
Use our Gift Finder quiz, or filter by age and learning goal on any collection page.
Are the experiments beginner-friendly?
Yes — every kit includes step-by-step illustrated instructions.
Do children need adult supervision?
Light supervision is recommended for ages 6–8; older kids can build solo.
Shipping & Returns
How long does shipping take?
US orders ship in 1–2 business days and arrive within 3–7 days.
Do you offer returns?
Yes — 30-day easy returns on every order.
Can I send this as a gift?
Absolutely. Add a gift note at checkout (placeholder for mockup).
Do you offer gift notes?
Yes — included free at checkout.
Schools & Groups
Do you offer bulk pricing?
Yes — visit Schools & Groups to request a quote.
Can schools or camps order products?
Yes — we offer educator-friendly bundles and PO support.
Can Team Genius Squad support events?
Yes — STEM event kits and Ava appearances are available on request.
How do I request a quote?
Use the form on the Schools & Groups page.
Mission & Giving Back
What does every purchase support?
A portion of every order supports STEM-STEAM awareness programs for kids.
Who is Ava?
Ava is the founder of Team Genius Squad — a young STEM advocate, PBS host, and toy designer.
What is STEM-STEAM awareness?
It's our mission to give every kid a chance to feel like a capable, creative innovator.
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